The highest threshold wins
Your monthly plan follows the higher value between attributed revenue and Kuba messages.
Start from €9. Then cost grows based on orders attributed to Kuba and Kuba messages during the cycle. at pricing thresholds, each euro spent on Kuba corresponds to roughly €16–€22 in attributed revenue.
Your tier is determined by the highest threshold between attributed revenue and Kuba messages.
The more attributed revenue grows beyond the Tier 7 threshold, the lower the percentage cost incidence becomes. At around €97,000 attributed in a cycle, the revenue/cost ratio is roughly 33x and Kuba’s cost incidence is around 3%. For high-volume merchants, the ratio can reach the 25x–35x range. Calculated as attributed revenue to Kuba / cumulative Kuba cycle cost.
Kuba Premium includes an AI assistant that replies to customers for you. What makes it unique is that it knows your site almost in real time and behaves like your best in-house salesperson.
7-day trial and you can cancel whenever you want.
Estimate calculated as recoverable revenue / cumulative Kuba cycle cost.
Start free for 7 daysYou only change tiers for volume and results. The product basics stay included.
Your monthly plan follows the higher value between attributed revenue and Kuba messages.
We count orders generated within 24 hours from a message sent through Kuba.
When you reach a higher tier, the full nominal price of that tier is charged. If you skip multiple tiers in one step, any intermediate tiers not yet billed in the cycle are charged too.
Every new 30-day cycle starts from Tier 0 with a €9 charge. The tier only grows again if attributed revenue or Kuba message thresholds are exceeded during the cycle.
Kuba applies the highest level reached across two metrics: attributed revenue within 24 hours from Kuba messages, and messages sent through automations, broadcasts, or AI.
No. Manual 1:1 messages do not define your tier. Kuba counts messages sent through the product: flows, broadcasts, and AI.
There are no penalties. Each tier reached during the cycle is charged in full once. If multiple tiers are passed in one step, any intermediate tiers not yet billed are charged too. Every new 30-day cycle starts again from Tier 0 with a €9 charge.
No. Kuba Premium is an optional €80/month add-on, with a 7-day trial and self-service cancellation.
No, Meta costs are included in the Kuba subscription. This is an important difference from many competitors: we use the official WhatsApp Cloud API and cover those costs.
Kuba integrates with ecommerce CMSs like Shopify and WooCommerce; with APIs, Zapier, and custom integrations for dedicated setups; and with shipping providers like BRT, UPS, and FedEx.